Frequently asked questions
How fit do I need to be? ＋
You don't need to be an athlete. The ebike motor assists every pedal stroke, so even the climbs are comfortable. If you can ride a bike and sit in the saddle for 2–3 hours with short breaks, you can do any of our tours.
I've never ridden an ebike. Is that a problem? ＋
Not at all — most of our guests ride an ebike for the first time with us. Every tour starts with a short practice session at the base: after 10 minutes it feels like you've always ridden one.
What happens in bad weather? ＋
Tours run in light rain (we provide rain jackets), but we cancel in storms or unsafe conditions. In that case you choose: free rebooking to another date or a full refund.
Can my kids join? ＋
From age 14 and 150 cm height we can provide a properly sized ebike, with a parent along. We don't have equipment for smaller kids yet — but we're working on it!
What if the battery dies? ＋
It won't. Our bikes' range far exceeds the length of any of our tours, and every tour starts with a full battery. If a technical issue does come up, the guide always has a backup plan.
Do you offer group discounts? ＋
Yes! Groups of 6+ get 10% off, and for corporate events or groups larger than 8 we prepare a custom offer — drop us a line via the contact page.